Privacy Policy

Last Updated: [Insert Date]

Welcome to Paddle Sports Shop (“we,” “our,” or “us”). We’re committed to protecting your privacy while providing premium paddling gear to adventurers worldwide. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website speedrowing.com.

1. Information We Collect

As fellow water sports enthusiasts, we only collect what’s necessary to enhance your paddling experience:

• Personal Information: When you make purchases, create accounts, or contact us, we collect details like name, email, shipping address, and payment information.
• Order Details: Information about the paddles, canoes, and gear you purchase to ensure proper fulfillment and customer service.
• Technical Data: IP address, browser type, device information, and pages visited to improve our website performance.
• Communication Records: Copies of your emails, live chats, or other correspondence with our team.

2. How We Use Your Information

We use your data responsibly to keep you adventuring:

• Process orders and deliver your paddling gear worldwide (excluding some Asian countries and remote areas)
• Provide customer support for your water sports equipment
• Improve our product offerings and website experience
• Send order confirmations, shipping notifications, and service-related communications
• Prevent fraud and enhance security for our global community
• Comply with legal obligations as a US-based business

3. Data Sharing and Disclosure

We value your trust and only share information when necessary:

• Service Providers: Trusted partners who help with payment processing, shipping, and website operations (all PCI DSS compliant).
• Legal Requirements: When required by law or to protect our rights and safety.
• Business Transfers: In case of merger, acquisition, or sale of assets.

We never sell your personal information to third-party marketers.

4. International Data Transfers

As we serve paddlers worldwide, your information may be transferred to and processed in countries outside your own. We ensure all transfers comply with applicable data protection laws.

5. Data Storage and Security

We protect your data with the same care we put into our premium paddling gear:

• Industry-standard encryption for all transactions
• Secure servers with limited access
• Regular security assessments
• PCI DSS compliant payment processing

While we implement robust measures, no system is 100% secure. We encourage you to use strong passwords and protect your login information.

6. Your Rights and Choices

You have control over your information:

• Access: Request a copy of your personal data
• Correction: Update inaccurate information
• Deletion: Request removal of your data, subject to legal requirements
• Opt-Out: Unsubscribe from marketing communications
• Restriction: Limit how we use your data

To exercise these rights, contact us at [email protected].

7. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience:

• Essential Cookies: Necessary for site functionality and secure checkout
• Performance Cookies: Help us improve website performance
• Analytics Cookies: Understand how adventurers use our site

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect certain features.

8. Children’s Privacy

Our products and services are not directed to children under 16. We do not knowingly collect personal information from children without parental consent.

9. Changes to This Policy

We may update this policy as our shop evolves. Significant changes will be communicated through our website or email. The “Last Updated” date at the top indicates when revisions were made.

Thank you for trusting Paddle Sports Shop with your adventures. We’re committed to protecting your privacy as fiercely as we champion quality paddling experiences.